Shipping

 

FREE Worldwide Shipping 

We offer FREE worldwide shipping on all our shoes. Expected delivery times:

Switzerland:                       3-4 business days
Europe & Worldwide:        1-2 weeks

You will receive a tracking number via email at the time of shipping. Items will be shipped from Basel, Switzerland. Please note, for international orders, you may incur an import duty or fee by your local customs authority at the time of delivery. We are not liable for these possible charges, which cannot be reimbursed by Ja Ja Genau. If you are unsure whether this applies to your country, please contact your local customs authority to find out more.